ThousandEyes incident

Service degradation impacting API Alert List and Alert Detail endpoints on API v5 and API v6

Resolved after 3 hours 13 minutes, affecting API Availability, on December 2, 2025.

monitoring Dec 02, 2025, 11:55 PM UTC

A fix has been implemented and we are monitoring the results

Affected components

API Availability

investigating Dec 02, 2025, 11:22 PM UTC

We have identified an issue with the Alert List and Alert Details API endpoints. Customers may experience 404 errors on the API v5 and v6 versions of these endpoints, which started around December 2, 2025, at 18:00 UTC. We are currently investigating the issue and are working on a fix.
monitoring Dec 02, 2025, 11:55 PM UTC

A fix has been implemented and we are monitoring the results
resolved Dec 03, 2025, 02:35 AM UTC

This incident has been resolved.

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