ThousandEyes incident

Service Degradation Affecting WAN Insights

Resolved after 3 hours 1 minute, on January 29, 2026.

monitoring Jan 29, 2026, 06:22 PM UTC

A fix has been implemented and we are monitoring the results

Started
Jan 29, 2026, 06:09 PM UTC
Resolved
Jan 29, 2026, 09:10 PM UTC
Duration
3h 1m
Detected by Pingoru
Jan 29, 2026, 06:09 PM UTC

Update timeline

  1. investigating Jan 29, 2026, 06:09 PM UTC

    We are currently investigating an issue affecting WAN Insights Impact: WAN Insights data ingestion pipelines in US are experiencing a delay. Customers may experience stale data in their recent WAN Insights dashboards

  2. monitoring Jan 29, 2026, 06:22 PM UTC

    A fix has been implemented and we are monitoring the results

  3. resolved Jan 29, 2026, 09:10 PM UTC

    This incident has been resolved

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