ThousandEyes incident
Service Degradation Affecting the ThousandEyes Web Application
Resolved after 5 minutes, affecting Platform Availability, on February 18, 2026.
Summary: We observed an issue with the ThousandEyes Web Application between 19:08 UTC and 19:21 UTC across all regions. Impact: Customers may have experienced delays or temporary unavailability while accessing or loading the ThousandEyes web application. • US1 and US2 were impacted between 19:08 UTC and 19:21 UTC. • EU was impacted between 19:09 UTC and 19:21 UTC. Status: Our Engineering team has applied a fix and is actively monitoring the service to ensure full resolution.
Affected components
Update timeline
- monitoring Feb 18, 2026, 07:37 PM UTC
Summary: We observed an issue with the ThousandEyes Web Application between 19:08 UTC and 19:21 UTC across all regions. Impact: Customers may have experienced delays or temporary unavailability while accessing or loading the ThousandEyes web application. • US1 and US2 were impacted between 19:08 UTC and 19:21 UTC. • EU was impacted between 19:09 UTC and 19:21 UTC. Status: Our Engineering team has applied a fix and is actively monitoring the service to ensure full resolution.
- resolved Feb 18, 2026, 07:43 PM UTC
This incident has been resolved.
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