ThousandEyes incident
Service Degradation affecting Dashboards and Usage & Billing in US1 Region
Resolved after 36 minutes, affecting Reports and Dashboards and Usage and Billing, on March 12, 2026.
Summary: We identified an issue affecting the loading of Dashboards and the Usage and Billing pages in the US1 Region, from 15:56 to 16:15 UTC on March 12, 2026. Impact: Customers may have experienced unavailability or encountered errors when navigating to these specific pages within the US1 Region. Status: Our engineering team has applied a fix, and all services have been restored to normal operation.
Affected components
Update timeline
- monitoring Mar 12, 2026, 04:21 PM UTC
Summary: We identified an issue affecting the loading of Dashboards and the Usage and Billing pages in the US1 Region, from 15:56 to 16:15 UTC on March 12, 2026. Impact: Customers may have experienced unavailability or encountered errors when navigating to these specific pages within the US1 Region. Status: Our engineering team has applied a fix, and all services have been restored to normal operation.
- resolved Mar 12, 2026, 04:57 PM UTC
This incident has been resolved.
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