ThousandEyes incident

Certain Integrations that have configured tags to identify tests have stopped streaming data via OTEL

Resolved after 1 day 4 hours, affecting ThousandEyes for OpenTelemetry, on March 24, 2026.

monitoring Mar 25, 2026, 04:12 PM UTC

We are continuing to monitor for any further issues.

Started
Mar 24, 2026, 11:50 AM UTC
Resolved
Mar 25, 2026, 04:12 PM UTC
Duration
1d 4h
Detected by Pingoru
Mar 24, 2026, 11:50 AM UTC

Affected components

ThousandEyes for OpenTelemetry

Update timeline

  1. investigating Mar 24, 2026, 11:50 AM UTC

    Certain Integrations that have configured tags to identify tests have stopped streaming data via OTEL

  2. identified Mar 24, 2026, 02:08 PM UTC

    We have identified a fix and this is currently being deployed

  3. monitoring Mar 24, 2026, 02:37 PM UTC

    We have deployed the fix and we are monitoring.

  4. monitoring Mar 25, 2026, 04:12 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 25, 2026, 04:12 PM UTC

    This incident has been resolved.

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