ThousandEyes incident
Service Degradation Affecting Event Detection Summarization in US1 & US2 Regions
Minor Vendor's status page →
Resolved after 18 hours 57 minutes, affecting Event Detection, on April 1, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Event Detection
Update timeline
- identified Apr 01, 2026, 08:20 PM UTC
Summary: An issue has been observed impacting the Summarize Recurrence feature in Event Detection starting at 03:20 am UTC on April 1st, 2026. Impact: Customers may experience problems generating summaries of events on the Event Detection page specifically in the US1 and US2 regions. Status: The Engineering team is actively working on a fix to resolve this issue.
- monitoring Apr 02, 2026, 03:29 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 02, 2026, 03:18 PM UTC
This incident has been resolved.
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