The Bar Method incident

Xplor - Folder Sync Issue in Automation Groups

Resolved after 12 days 20 hours, affecting Xplor Brandbot, on March 24, 2026.

resolved Apr 06, 2026, 03:46 PM UTC

An issue that caused some studios to display additional automation folders within Automation Groups has been resolved. Thank you for your patience and understanding.

Started
Mar 24, 2026, 07:31 PM UTC
Resolved
Apr 06, 2026, 03:46 PM UTC
Duration
12d 20h
Detected by Pingoru
Mar 24, 2026, 07:31 PM UTC

Affected components

Xplor Brandbot

Update timeline

  1. investigating Mar 24, 2026, 07:31 PM UTC

    Xplor Growth is investigating the cause of an issue where some studios may see additional automation folders at the bottom of the Automation Groups list. Their engineering team is actively working on this issue. At this time, please do not delete these folders, as they may be needed for troubleshooting and resolution.

  2. resolved Apr 06, 2026, 03:46 PM UTC

    An issue that caused some studios to display additional automation folders within Automation Groups has been resolved. Thank you for your patience and understanding.

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