Resolved after 6 days, affecting Medallia, on April 3, 2026.
The issue impacting the delivery of member feedback surveys has been resolved. Surveys are now being sent as expected. Thank you for your patience and understanding.
Affected components
Update timeline
- investigating Apr 03, 2026, 03:45 PM UTC
We are currently investigating an issue impacting the delivery of member feedback surveys. At this time, surveys are not being sent to members as expected. Our teams are actively working with our partners to identify and resolve the issue as quickly as possible.
- investigating Apr 06, 2026, 05:07 PM UTC
The issue impacting the delivery of member feedback surveys has been resolved. Surveys are now being sent as expected. Thank you for your patience and understanding.
- resolved Apr 09, 2026, 03:50 PM UTC
The issue impacting the delivery of member feedback surveys has been resolved. Surveys are now being sent as expected. Thank you for your patience and understanding.
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