TeraSwitch incident

Backbone - Seattle to Tokyo Detour

Resolved after 5 hours 43 minutes, affecting Intra-Market Connectivity and Ultra-Low Latency Connectivity, on June 4, 2026.

resolved Jun 04, 2026, 09:11 PM UTC

Tokyo to Seattle has been nominal operation for many hours now. We are working with our vendors to understand the issue, but at this time we consider the incident and impact resolved.

Started
Jun 04, 2026, 03:27 PM UTC
Resolved
Jun 04, 2026, 09:11 PM UTC
Duration
5h 43m
Detected by Pingoru
Jun 04, 2026, 03:27 PM UTC

Affected components

Intra-Market ConnectivityUltra-Low Latency Connectivity

Update timeline

  1. identified Jun 04, 2026, 03:27 PM UTC

    Teraswitch has identified a loss of two undersea cables landing in our SEA1 location from Tokyo. This is likely a terrestrial issue inside Seattle. Traffic was automatically diverted to our LA to Tokyo path.

  2. resolved Jun 04, 2026, 09:11 PM UTC

    Tokyo to Seattle has been nominal operation for many hours now. We are working with our vendors to understand the issue, but at this time we consider the incident and impact resolved.

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