Resolved after 7 hours 40 minutes, affecting Intra-Market Connectivity and TYO1 - Tokyo, Japan and 1 more, on November 29, 2025.
Terawitch Network Operations has observed a subsea cable fault between our Seattle and Tokyo POPs. Latency to Tokyo may be increased while the system is down. We have reached out to our cable provider for an update.
Affected components
Intra-Market ConnectivityTYO1 - Tokyo, JapanTYO2 - Tokyo, Japan
Update timeline
- monitoring Nov 29, 2025, 05:21 AM UTC
Terawitch Network Operations has observed a subsea cable fault between our Seattle and Tokyo POPs. Latency to Tokyo may be increased while the system is down. We have reached out to our cable provider for an update.
- resolved Nov 29, 2025, 01:02 PM UTC
Fault has cleared and cable returned to service.
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