TeraSwitch incident

Teraswitch Console - Increased Errors

Resolved after 1 hour 52 minutes, affecting Portal (console.tsw.io), on December 5, 2025.

resolved Dec 05, 2025, 11:46 PM UTC

The cause of the increased errors was identified and fixes put in place. This issue is resolved.

Started
Dec 05, 2025, 09:53 PM UTC
Resolved
Dec 05, 2025, 11:46 PM UTC
Duration
1h 52m
Detected by Pingoru
Dec 05, 2025, 09:53 PM UTC

Affected components

Portal (console.tsw.io)

Update timeline

  1. investigating Dec 05, 2025, 09:53 PM UTC

    Teraswitch is investigating increased errors in our service portal (console.tsw.io). Teraswitch services themselves are unaffected. We will provide an update as more information becomes available.

  2. resolved Dec 05, 2025, 11:46 PM UTC

    The cause of the increased errors was identified and fixes put in place. This issue is resolved.

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