Resolved after 29 days 11 hours, affecting Intra-Market Connectivity and SGP1 - Singapore and 1 more, on December 28, 2025.
Due to multiple undersea cable cuts, SGP1 and SGP2 is no longer operating on the Teraswitch backbone. SGP1/2 networking being unreachable for a time period was seen as network routes shifted and Internet routes adjusted.
Affected components
Intra-Market ConnectivitySGP1 - SingaporeSGP2 - Singapore
Update timeline
- identified Dec 28, 2025, 02:19 AM UTC
Due to multiple undersea cable cuts, SGP1 and SGP2 is no longer operating on the Teraswitch backbone. SGP1/2 networking being unreachable for a time period was seen as network routes shifted and Internet routes adjusted.
- resolved Jan 26, 2026, 01:56 PM UTC
This incident has been resolved.
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