Resolved after 1 day 6 hours, affecting Intra-Market Connectivity, on February 4, 2026.
Chicago to Salt Lake City path is restored which has normalized operations with 1 of 3 links restored. We will close this status when 2 of 3 are restored which also restores redundancy.
Affected components
Update timeline
- identified Feb 04, 2026, 02:26 PM UTC
Teraswitch has identified thre core backbone links that are down within the central US. This is causing US-East traffic to wrap around the world to get to US-West. Chicago/Seattle Chicago/Salt Lake City Dallas /Los Angeles We are working with our fiber vendors for a ETR.
- monitoring Feb 04, 2026, 04:04 PM UTC
Chicago to Salt Lake City path is restored which has normalized operations with 1 of 3 links restored. We will close this status when 2 of 3 are restored which also restores redundancy.
- resolved Feb 09, 2026, 04:46 PM UTC
This incident has been resolved.
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