TeraSwitch incident

Subsea Cable Fault - Singapore to Europe

Resolved after 18 days, affecting SGP1 - Singapore and SGP2 - Singapore, on February 19, 2026.

resolved Mar 09, 2026, 02:08 AM UTC

We have successfully brought online a second diverse sub-sea cable path and latency has returned to normal. Once the original severed cable comes back online, we will now have full path redundancy.

Started
Feb 19, 2026, 02:08 AM UTC
Resolved
Mar 09, 2026, 02:08 AM UTC
Duration
18d
Detected by Pingoru
Feb 19, 2026, 02:08 AM UTC

Affected components

SGP1 - SingaporeSGP2 - Singapore

Update timeline

  1. identified Feb 19, 2026, 02:08 AM UTC

    We have reached out to the vendor asking for a update. Latency from Singapore to Europe will be elevated until the outage is resolved.

  2. resolved Mar 09, 2026, 02:08 AM UTC

    We have successfully brought online a second diverse sub-sea cable path and latency has returned to normal. Once the original severed cable comes back online, we will now have full path redundancy.

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