Resolved after 8 days 1 hour, affecting PIT1 - Pittsburgh, PA, on March 17, 2026.
Reload is complete and the network operation appears to have returned to normal. We will follow up this notification with a RCA and repair plan.
Affected components
Update timeline
- investigating Mar 17, 2026, 08:05 PM UTC
Teraswitch is investigating reports of select markets having issues connecting to PIT1.
- identified Mar 17, 2026, 08:36 PM UTC
We have located a network device with software issues, our team is about to reload the device. This issue affects mostly colocation customers at PIT1, but traffic from various sources may have passed through this device depending on the direction of network flow.
- monitoring Mar 17, 2026, 08:43 PM UTC
Reload is complete and the network operation appears to have returned to normal. We will follow up this notification with a RCA and repair plan.
- resolved Mar 25, 2026, 10:03 PM UTC
This incident has been resolved.
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