Resolved after 15 days 16 hours, affecting TYO2 - Tokyo, Japan, on May 7, 2026.
After an emergency software upgrade, the router is normalized. Teraswitch is monitoring the operation for further errors.
Affected components
TYO2 - Tokyo, Japan
Update timeline
- investigating May 07, 2026, 02:03 AM UTC
Teraswitch is investigating a core router failure in TYO2. Traffic is routing over the remaining redundant routers.
- monitoring May 07, 2026, 02:29 AM UTC
After an emergency software upgrade, the router is normalized. Teraswitch is monitoring the operation for further errors.
- resolved May 22, 2026, 06:24 PM UTC
This incident has been resolved.
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