TeraSwitch incident

Seattle to Chicago Disrupted, US < > APAC traffic Diverted

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Resolved after 2 days 12 hours, affecting Intra-Market Connectivity and CHI1 - Chicago, IL and 1 more, on August 8, 2025.

identified Aug 08, 2025, 02:12 PM UTC

SEA1 CHI1 has lost connectivity due to flapping wave service; traffic is diverted to alternative paths. Teraswitch is currently investigating and engaging our wave service providers.

Started
Aug 08, 2025, 02:12 PM UTC
Resolved
Aug 11, 2025, 02:27 AM UTC
Duration
2d 12h
Detected by Pingoru
Aug 08, 2025, 02:12 PM UTC

Affected components

Intra-Market ConnectivityCHI1 - Chicago, ILSEA1 - Seattle, WATYO1 - Tokyo, JapanTYO2 - Tokyo, Japan

Update timeline

  1. identified Aug 08, 2025, 02:12 PM UTC

    SEA1 CHI1 has lost connectivity due to flapping wave service; traffic is diverted to alternative paths. Teraswitch is currently investigating and engaging our wave service providers.

  2. resolved Aug 11, 2025, 02:27 AM UTC

    All traffic is normalized.

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