TeraSwitch incident
Frankfurt <-> Amsterdam Intra-Market Connectivity Detoured
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Resolved after 9 hours 18 minutes, affecting Intra-Market Connectivity and AMS1 - Amsterdam, Netherlands and 1 more, on August 19, 2025.
Due to a fiber cut, all Amsterdam locations (AMS1/2/3) are diverted through London to get to Frankfurt (FRA1/2). There is no loss to connectivity other than higher latency via the detour.
Affected components
Intra-Market ConnectivityAMS1 - Amsterdam, NetherlandsAMS2 - Amsterdam, NetherlandsAMS3 - Amsterdam, NetherlandsFRA2 - Frankfurt, Germany
Update timeline
- monitoring Aug 19, 2025, 04:41 PM UTC
Due to a fiber cut, all Amsterdam locations (AMS1/2/3) are diverted through London to get to Frankfurt (FRA1/2). There is no loss to connectivity other than higher latency via the detour.
- resolved Aug 19, 2025, 06:03 PM UTC
The fiber fault has been cleared and traffic is normalized.
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