Tenable incident

Login and Platform Issues

Resolved after 1 hour 6 minutes, affecting AP-SYD-1 and Tenable Website and 1 more, on December 5, 2025.

monitoring Dec 05, 2025, 09:25 AM UTC

We have implemented a fix for the issue and are monitoring the recovery.

Other major vendors with incidents that started within 30 minutes of this one

Started
Dec 05, 2025, 09:20 AM UTC
Resolved
Dec 05, 2025, 10:27 AM UTC
Duration
1h 6m
Detected by Pingoru
Dec 05, 2025, 09:20 AM UTC

Affected components

AP-SYD-1Tenable WebsiteAE1USBR01Tenable ConnectsingAU1EUCA01

Update timeline

  1. investigating Dec 05, 2025, 09:20 AM UTC

    We are aware of and actively investigating login and performance issues currently impacting all functionality within all environments. The issue is related to an ongoing incident with our cloud service provider. We will provide periodic updates as our engineers continue working on this issue.

  2. identified Dec 05, 2025, 09:24 AM UTC

    We have identified the cause of the problem. Our engineering team is working to implement a fix for the issue.

  3. monitoring Dec 05, 2025, 09:25 AM UTC

    We have implemented a fix for the issue and are monitoring the recovery.

  4. resolved Dec 05, 2025, 10:27 AM UTC

    The issue has been resolved. We are sorry for the disruption and inconvenience.

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