Telnyx incident
Service Degradation in Australia
Resolved after 2 days 16 hours, on July 27, 2026.
Following a period of monitoring, connectivity and service performance have remained stable. Customers should no longer experience issues across affected services in the Australia region. We apologise for the disruption and appreciate your patience.
Update timeline
- investigating Jul 27, 2026, 03:08 PM UTC
We are currently investigating an issue affecting services in the Australia region. Customers may experience intermittent connectivity issues, increased latency, or failed requests when accessing some Telnyx services.
- identified Jul 27, 2026, 03:15 PM UTC
Our engineering teams have identified the underlying infrastructure issue and are actively working to restore full service. We are monitoring the situation closely and will continue to provide updates as more information becomes available. We apologise for the disruption and appreciate your patience while we work to resolve the issue.
- monitoring Jul 28, 2026, 09:22 AM UTC
Our engineering teams have restored the underlying infrastructure issue as of 22:00 UTC on 27th July 2026. They continue to monitor the environment to confirm that connectivity and service performance remain stable. Customers should begin seeing recovery across affected services in the Australia region.
- resolved Jul 30, 2026, 08:06 AM UTC
Following a period of monitoring, connectivity and service performance have remained stable. Customers should no longer experience issues across affected services in the Australia region. We apologise for the disruption and appreciate your patience.
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