Telgea Outage History
Telgea is up right nowPingoru has recorded 11 incidents for Telgea: 11 in the last 12 months and 10 in the last 90 days.
Incidents, newest first
Minor October 16, 2026 Service disruption: Netherlands (2G/3G) 44m Netherlands, Netherlands
Started Oct 16, 2026, 10:45 AM UTC· resolved Oct 16, 2026, 11:29 AM UTC
- investigating Oct 16, 2026, 10:45 AM UTC
We're aware of an issue in the Netherlands that's affecting 2G and 3G service. Some of you may have trouble connecting to the network, making or receiving calls, sending or receiving SMS, or using mobile data. Our partner is working to fix this as a priority. We're following it closely and will post updates here as soon as we know more.
- resolved Oct 16, 2026, 11:29 AM UTC
All services in the Dutch market are back to fully operational. We apologize for the disruption!
Minor October 7, 2026 Provisioning Delay (Travel) 6h 53m
Started Oct 07, 2026, 09:18 PM UTC· resolved Oct 08, 2026, 04:12 AM UTC
- investigating Oct 07, 2026, 09:18 PM UTC
We are currently experiencing degraded performance, resulting in processing delays for Travel eSIM provisioning.
- resolved Oct 08, 2026, 04:12 AM UTC
This incident has been resolved.
Minor October 7, 2026 Number Porting and Provisioning Delay (NL Market) 7h 4m
Started Oct 07, 2026, 09:08 PM UTC· resolved Oct 08, 2026, 04:13 AM UTC
- investigating Oct 07, 2026, 09:08 PM UTC
We are currently experiencing degraded performance, resulting in processing delays for number porting and provisioning.
- resolved Oct 08, 2026, 04:13 AM UTC
This incident has been resolved.
Minor October 6, 2026 Issue with eSIM Replacement Actions 30m
Started Oct 06, 2026, 08:03 PM UTC· resolved Oct 06, 2026, 08:33 PM UTC
- investigating Oct 06, 2026, 08:03 PM UTC
We are currently experiencing an issue affecting eSIM replacement actions. Network connectivity and services remain fully operational. Our engineering team has identified the root cause and a fix is already being actively deployed.
- resolved Oct 06, 2026, 08:33 PM UTC
The issue affecting eSIM replacement actions have been fully resolved.
Minor October 1, 2026 Hotspot Not Working for most of the US Numbers 2h 32m
Started Oct 01, 2026, 06:11 AM UTC· resolved Oct 01, 2026, 08:43 AM UTC
- investigating Oct 01, 2026, 06:11 AM UTC
We have identified an issue affecting hotspot functionality for US numbers. Our team is currently investigating the root cause and working to resolve the issue.
- resolved Oct 01, 2026, 08:43 AM UTC
This incident has been resolved.
Minor September 21, 2026 Issue affecting roaming on Belgian plans 2h 26m Belgium, Belgium
Started Sep 21, 2026, 12:29 PM UTC· resolved Sep 21, 2026, 02:55 PM UTC
- investigating Sep 21, 2026, 12:29 PM UTC
We are currently seeing a service disruption affecting Belgian plans while roaming. The issue has been traced to an underlying network provider. We are actively working with the provider and monitoring the situation closely. We will keep you updated and share another update in the next hour. Apologies for the disruption.
- monitoring Sep 21, 2026, 12:31 PM UTC
We are currently seeing a service disruption affecting Belgian plans while roaming. The issue has been traced to an underlying network provider. We are actively working with the provider and monitoring the situation closely. We will keep you updated and share another update in the next hour. Apologies for the disruption.
- resolved Sep 21, 2026, 02:55 PM UTC
This incident has been resolved and all Belgian service is now operating normally. We apologise for the disruption.
Minor September 15, 2026 Issue affecting provisioning and services on Swedish mobile plans 3h 52m
Started Sep 15, 2026, 07:03 PM UTC· resolved Sep 15, 2026, 10:55 PM UTC
- investigating Sep 15, 2026, 07:03 PM UTC
We are currently seeing degraded service for Swedish mobile plans. New number activations, plan changes and SIM replacements in Sweden are delayed. Existing lines are not affected. Our team is working with our network partner to restore normal service.
- resolved Sep 15, 2026, 10:55 PM UTC
This incident has been resolved.
Minor September 1, 2026 Issue affecting services on US mobile plans 9h 14m United States, United States
Started Sep 01, 2026, 08:16 AM UTC· resolved Sep 01, 2026, 05:31 PM UTC
- investigating Sep 01, 2026, 08:16 AM UTC
We have identified the root cause of the issue and are urgently working to restore service. Our investigation has confirmed that the issue is limited to US users who are currently roaming abroad. US users within the United States are not affected. We apologize for the disruption and will provide another update as soon as we have more information on service restoration.
- resolved Sep 01, 2026, 05:31 PM UTC
The service disruption affecting users with US mobile plans while roaming internationally has been resolved, and normal connectivity has been restored. Users within the US were not affected. If you continue to experience any issues, please contact Telgea Customer Support through the Telgea app or admin portal. We apologize for the disruption and appreciate your patience.
Minor August 27, 2026 Service outage in the US market 59m
Started Aug 27, 2026, 08:16 AM UTC· resolved Aug 27, 2026, 09:16 AM UTC
- investigating Aug 27, 2026, 08:16 AM UTC
We're currently investigating an issue affecting these services: not set. Some requests may fail or experience elevated latency. Our engineering team is actively looking into the cause, and we'll post an update as soon as we have more information. We apologize for the disruption.
- resolved Aug 27, 2026, 09:16 AM UTC
This incident has been resolved.
Minor August 10, 2026 US number provisioning stalling 2d 6h
Started Aug 10, 2026, 06:48 AM UTC· resolved Aug 12, 2026, 01:18 PM UTC
- investigating Aug 10, 2026, 06:48 AM UTC
We're currently investigating an issue affecting these services: not set. Some requests may fail or experience elevated latency. Our engineering team is actively looking into the cause, and we'll post an update as soon as we have more information. We apologize for the disruption.
- investigating Aug 10, 2026, 07:01 AM UTC
We are currently experiencing a delay in the provision of new US numbers.
- monitoring Aug 10, 2026, 07:01 AM UTC
The cause has been found and we're waiting for it to be resolved.
- resolved Aug 12, 2026, 01:18 PM UTC
This incident has been resolved.
Minor July 28, 2026 Network Connectivity - Netherlands 17h 52m
Started Jul 28, 2026, 12:49 PM UTC· resolved Jul 29, 2026, 06:42 AM UTC
- investigating Jul 28, 2026, 12:49 PM UTC
We have detected an incident affecting Voice and SMS services, resulting in service degradation in the Dutch market. Our partner is currently investigating the issue and assessing the potential root cause. We are actively validating the impact and working to restore services at the earliest possible opportunity.
- resolved Jul 29, 2026, 06:42 AM UTC
This incident has been resolved.