Telgea incident

Issue affecting provisioning and services on Swedish mobile plans

Resolved after 3 hours 52 minutes, on September 15, 2026.

investigating Sep 15, 2026, 07:03 PM UTC

We are currently seeing degraded service for Swedish mobile plans. New number activations, plan changes and SIM replacements in Sweden are delayed. Existing lines are not affected. Our team is working with our network partner to restore normal service.

Started
Sep 15, 2026, 07:03 PM UTC
Resolved
Sep 15, 2026, 10:55 PM UTC
Duration
3h 52m
Detected by Pingoru
Sep 15, 2026, 07:03 PM UTC

Update timeline

  1. investigating Sep 15, 2026, 07:03 PM UTC

    We are currently seeing degraded service for Swedish mobile plans. New number activations, plan changes and SIM replacements in Sweden are delayed. Existing lines are not affected. Our team is working with our network partner to restore normal service.

  2. resolved Sep 15, 2026, 10:55 PM UTC

    This incident has been resolved.

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