Telgea incident

Issue affecting roaming on Belgian plans

Resolved after 2 hours 26 minutes, affecting Belgium and Belgium, on September 21, 2026.

resolved Sep 21, 2026, 02:55 PM UTC

This incident has been resolved and all Belgian service is now operating normally. We apologise for the disruption.

Started
Sep 21, 2026, 12:29 PM UTC
Resolved
Sep 21, 2026, 02:55 PM UTC
Duration
2h 26m
Detected by Pingoru
Sep 21, 2026, 12:29 PM UTC

Affected components

BelgiumBelgium

Update timeline

  1. investigating Sep 21, 2026, 12:29 PM UTC

    We are currently seeing a service disruption affecting Belgian plans while roaming. The issue has been traced to an underlying network provider. We are actively working with the provider and monitoring the situation closely. We will keep you updated and share another update in the next hour. Apologies for the disruption.

  2. monitoring Sep 21, 2026, 12:31 PM UTC

    We are currently seeing a service disruption affecting Belgian plans while roaming. The issue has been traced to an underlying network provider. We are actively working with the provider and monitoring the situation closely. We will keep you updated and share another update in the next hour. Apologies for the disruption.

  3. resolved Sep 21, 2026, 02:55 PM UTC

    This incident has been resolved and all Belgian service is now operating normally. We apologise for the disruption.

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