TeleSign incident
2-Way service interruptions - South Africa (ZA) - Vodacom (655/01)
TeleSign experienced a minor incident on September 4, 2026 affecting EMEA - All countries, lasting 17d 21h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 04, 2026, 11:20 AM UTC
Start Time: 03:15 AM PST - 09/04/26 End Time: Ongoing We are currently experiencing issues with 2-Way SMS delivery toward South Africa (ZA) - Vodacom (655/01). Please note that all DLC are impacted. Our team is investigating this issue and we will inform you once we come to a resolution. SF 01231333
- resolved Sep 22, 2026, 08:58 AM UTC
Start Time: 03:15 AM PST - 09/04/26 End Time: 12:00PM PST - 09/06/26 Previously reported issues with 2-Way SMS delivery toward South Africa (ZA) - Vodacom have been resolved. End users should no longer experience any issues as all services are back to functioning properly. We apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact [email protected]. SF01231333