TeleSign experienced a notice incident on October 20, 2026 affecting Intelligence, lasting 5m. The incident has been resolved; the full update timeline is below.
Affected components
Intelligence
Update timeline
- investigating Oct 20, 2026, 03:14 AM UTC
Dear Customers and Partners, We are experiencing intermittent disruptions/degradation on our platform which could cause some delays in delivery. Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings. If you have any questions, please contact us at [email protected].
- resolved Oct 20, 2026, 03:20 AM UTC
Dear Customers and Partners, Please note that the issue with the possible delays has been resolved. Date: 10/19/2026 Start Time: 08:05 PM PDT End Time: 08:06 PM PDT If you have any questions, please contact us at [email protected].