Resolved after 3 days 23 hours, affecting Management Console, on November 19, 2025.
Service Disruption in the Management Console Due to High Server Load https://www.teamviewer.com/en/insights/service-disruption-console-high-load-20251121/
Affected components
Update timeline
- investigating Nov 19, 2025, 08:26 PM UTC
We are currently investigating this issue.
- investigating Nov 19, 2025, 09:01 PM UTC
We see very high load at the affected service. As a workaround, please use WebUI (web.teamviewer.com)
- investigating Nov 20, 2025, 09:12 AM UTC
We see very high load at the affected service. Both services, Management Console and Web.teamviewer.com are affected.
- investigating Nov 20, 2025, 10:02 AM UTC
We see very high load at the affected service. As a workaround, please use WebUI (web.teamviewer.com)
- monitoring Nov 20, 2025, 05:52 PM UTC
A fix has been implemented and we are monitoring the results.
- investigating Nov 20, 2025, 09:19 PM UTC
Update - We see very high load at the affected service for login.teamviewer.com As a workaround, please use WebUI (web.teamviewer.com)
- investigating Nov 20, 2025, 09:21 PM UTC
We are continuing to investigate this issue.
- monitoring Nov 20, 2025, 11:37 PM UTC
Our team have implemented new mitigation measures, and the Management Console is gradually coming back online. Please note that full access for all customers may take some time.
- investigating Nov 21, 2025, 08:36 AM UTC
We are currently investigating issues for MCO and WebUI (web.teamviewer.com).
- investigating Nov 21, 2025, 10:46 AM UTC
We are currently investigating issues with our WebUI (web.teamviewer.com) and our TeamViewer Remote Client. As a temporary workaround, please use our Management Console (login.teamviewer.com) or the Classic TeamViewer Client.
- monitoring Nov 21, 2025, 11:03 AM UTC
A fix has been implemented and we are monitoring the results.
- investigating Nov 21, 2025, 12:32 PM UTC
We are currently investigating issues for MCO and WebUI (web.teamviewer.com).
- monitoring Nov 21, 2025, 03:41 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Nov 21, 2025, 03:43 PM UTC
Service Disruption in the Management Console Due to High Server Load https://www.teamviewer.com/en/insights/service-disruption-console-high-load-20251121/
- resolved Nov 23, 2025, 08:04 PM UTC
This incident has been resolved.
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