TeamViewer incident
DEX Platform Intelligence, Insights not generated for 11 days
Major Vendor's status page →
Resolved after 12 minutes, affecting DEX Platform – East US 1, on October 20, 2026.
Following the update made on the platform we can confirm that Insights are now appearing,
Affected components
DEX Platform – East US 1
Update timeline
- investigating Oct 20, 2026, 05:21 PM UTC
We are investigating reports that Insights within intelligence have not been generated for 11 days. We have implemented a change. We are continuing to monitor the situation.
- investigating Oct 20, 2026, 05:24 PM UTC
We are continuing to investigate this issue.
- resolved Oct 20, 2026, 05:34 PM UTC
Following the update made on the platform we can confirm that Insights are now appearing,
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