TeamViewer incident

Device groups are not loading

Resolved after 2 hours 44 minutes, affecting TeamViewer Services, on December 10, 2025.

monitoring Dec 10, 2025, 10:35 AM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 10, 2025, 08:59 AM UTC
Resolved
Dec 10, 2025, 11:44 AM UTC
Duration
2h 44m
Detected by Pingoru
Dec 10, 2025, 08:59 AM UTC

Affected components

TeamViewer Services

Update timeline

  1. investigating Dec 10, 2025, 08:59 AM UTC

    We are currently investigating an issue with Device groups not loading.

  2. monitoring Dec 10, 2025, 10:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 10, 2025, 11:44 AM UTC

    We fixed the issue and all our systems are back and functional.

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