TeamViewer incident

Potential delay when sending product e-mails

Resolved after 32 minutes, affecting TeamViewer Services, on January 27, 2026.

resolved Jan 27, 2026, 10:45 AM UTC

We fixed the degraded performance and all our systems are back online and functional.

Started
Jan 27, 2026, 10:12 AM UTC
Resolved
Jan 27, 2026, 10:45 AM UTC
Duration
32m
Detected by Pingoru
Jan 27, 2026, 10:12 AM UTC

Affected components

TeamViewer Services

Update timeline

  1. investigating Jan 27, 2026, 10:12 AM UTC

    A subset of our users can experience a delay in product e-mail delivery.

  2. monitoring Jan 27, 2026, 10:30 AM UTC

    We fixed the issue which caused the degraded performance and we are monitoring the results.

  3. resolved Jan 27, 2026, 10:45 AM UTC

    We fixed the degraded performance and all our systems are back online and functional.

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