Resolved after 5 days 19 hours, affecting DEX Platform – UK South 1 and DEX Platform – North Europe 1 and 1 more, on October 21, 2026.
Hotfix 26.10.7 has been deployed to all regions. Insights are now being generated.
Affected components
Update timeline
- identified Oct 21, 2026, 05:23 PM UTC
We are aware of an issue preventing some new Insights from being generated as expected. We have identified the root cause and are actively working on a hotfix to resolve the issue. We will deploy the fix as soon as possible and continue to provide updates on our progress.
- identified Oct 23, 2026, 09:31 AM UTC
We have developed a fix that is currently undergoing QA testing. We are targeting deployment on 26 October 2026 and will provide an update if this date changes.
- resolved Oct 27, 2026, 01:22 PM UTC
Hotfix 26.10.7 has been deployed to all regions. Insights are now being generated.
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