Resolved after 31 minutes, affecting TeamViewer Services and Management Console, on January 17, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
TeamViewer ServicesManagement Console
Update timeline
- investigating Jan 17, 2025, 02:52 PM UTC
Partial device groups functionality issues for a subset of users.
- identified Jan 17, 2025, 03:15 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 17, 2025, 03:20 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 17, 2025, 03:23 PM UTC
This incident has been resolved.
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