Resolved after 1 hour 27 minutes, affecting TeamViewer Services and Management Console, on March 25, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
TeamViewer ServicesManagement Console
Update timeline
- investigating Mar 25, 2025, 12:07 PM UTC
A subset of users are having issues with the devices and contacts in device groups and groups.
- identified Mar 25, 2025, 12:21 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 25, 2025, 12:23 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 25, 2025, 01:35 PM UTC
This incident has been resolved.
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