Resolved after 2 hours 25 minutes, affecting Software, on October 13, 2025.
The issue has been identified and we are working to get it corrected.
Affected components
Software
Update timeline
- investigating Oct 13, 2025, 01:31 PM UTC
Some customers are reporting problems with logging into TC2000. We are currently investigating and will have it resolved as soon as possible. Brokerage clients can manage orders and positions through either of the following: The client portal at https://www.tc2000.com/brokerage/accountportal. Trader Workstation at https://www.interactivebrokers.com/en/index.php?f=16040&ns=T
- identified Oct 13, 2025, 03:04 PM UTC
The issue has been identified and we are working to get it corrected.
- resolved Oct 13, 2025, 03:56 PM UTC
This incident has been resolved.
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