Resolved after 3 hours 59 minutes, affecting Customer Service, on October 20, 2025.
It looks like issue has cleared up but we're continuing to monitor.
Affected components
Customer Service
Update timeline
- investigating Oct 20, 2025, 02:14 PM UTC
We're currently having an issue with our phone system related to the AWS issues today. To contact TC2000 support, please email [email protected] or go to the support chat page at https://www.tc2000.com/support/chat To contact TC2000 Brokerage support, please email [email protected] or go to the support chat page at https://www.tc2000.com/support/chat
- monitoring Oct 20, 2025, 03:33 PM UTC
It looks like issue has cleared up but we're continuing to monitor.
- resolved Oct 20, 2025, 06:14 PM UTC
This issue has been resolved.
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Amazon Web Services