Resolved after 1 hour 54 minutes, affecting Software, on November 10, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Nov 10, 2025, 02:43 PM UTC
We are currently investigating a network issue that is preventing some customers from logging in to TC2000 and are working to get it resolved. Brokerage clients can manage orders and positions through either of the following: The client portal at https://www.tc2000.com/brokerage/accountportal. Trader Workstation at https://www.interactivebrokers.com/en/index.php?f=16040&ns=T
- identified Nov 10, 2025, 03:11 PM UTC
The issue has been idetified and a fix is being implemented.
- monitoring Nov 10, 2025, 03:19 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 10, 2025, 04:37 PM UTC
This incident has been resolved.
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