Resolved after 15 hours 17 minutes, affecting Software, on April 13, 2026.
We are currently working on an issue with the TC2000 Web Platform and the Parallels Desktop Client. The Windows desktop version is operational and can be installed from https://www.tc2000.com/download. Brokerage clients who use Parallels can manage orders and positions through either of the following: The client portal at https://www.tc2000.com/brokerage/accountportal. Trader Workstation at https://www.interactivebrokers.com/en/index.php?f=16040&ns=T
Affected components
Update timeline
- investigating Apr 13, 2026, 06:43 PM UTC
We are currently working on an issue with the TC2000 Web Platform and the Parallels Desktop Client. The Windows desktop version is operational and can be installed from https://www.tc2000.com/download. Brokerage clients who use Parallels can manage orders and positions through either of the following: The client portal at https://www.tc2000.com/brokerage/accountportal. Trader Workstation at https://www.interactivebrokers.com/en/index.php?f=16040&ns=T
- resolved Apr 14, 2026, 10:00 AM UTC
This incident has been resolved.
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