Resolved after 21 hours 55 minutes, affecting Market Data Feeds, on November 20, 2024.
There was a fiber cut in one of the data centers that our Dow Jones provider operates out of. Technicians have been dispatched to repair the cut but we don't have an ETA at this point.
Affected components
Update timeline
- investigating Nov 20, 2024, 03:17 PM UTC
We are currently having an issue with our Dow Jones index feed and are working to identify the issue and get it resolved. We will post an update as soon as we have more information.
- investigating Nov 20, 2024, 06:36 PM UTC
We are continuing to investigate this issue.
- identified Nov 20, 2024, 07:19 PM UTC
There was a fiber cut in one of the data centers that our Dow Jones provider operates out of. Technicians have been dispatched to repair the cut but we don't have an ETA at this point.
- resolved Nov 21, 2024, 01:13 PM UTC
This issue has been resolved.
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