Resolved after 5 hours 19 minutes, affecting Software, on February 3, 2025.
Our developers have implemented a fix.
Affected components
Software
Update timeline
- investigating Feb 03, 2025, 03:01 PM UTC
-We have received reports of the software opening to the factory default layouts. We are currently investigating this issue. In the meantime you can resolve by opening workspace history and restoring to a save point prior to Feb 1 2025. How to open workspace history: https://help.tc2000.com/m/31181/l/310807-how-to-restore-a-previous-workspace
- monitoring Feb 03, 2025, 06:56 PM UTC
Our developers have implemented a fix.
- resolved Feb 03, 2025, 08:20 PM UTC
This incident has been resolved.
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