TC2000 incident

In-Software Alerts

Resolved after 5 hours, affecting Software, on February 3, 2025.

monitoring Feb 03, 2025, 06:55 PM UTC

Our developers have implemented a fix.

Started
Feb 03, 2025, 03:20 PM UTC
Resolved
Feb 03, 2025, 08:21 PM UTC
Duration
5h
Detected by Pingoru
Feb 03, 2025, 03:20 PM UTC

Affected components

Software

Update timeline

  1. investigating Feb 03, 2025, 03:20 PM UTC

    Currently investigating an issue with pop-up and audible Alerts in TC2000 client software (email and text alerts are operational)

  2. monitoring Feb 03, 2025, 06:55 PM UTC

    Our developers have implemented a fix.

  3. resolved Feb 03, 2025, 08:21 PM UTC

    This incident has been resolved.

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