Resolved after 3 hours 51 minutes, affecting Software, on August 7, 2025.
We've identified the issue with our carrier and they are working to get it corrected.
Affected components
Software
Update timeline
- investigating Aug 07, 2025, 01:41 PM UTC
We're aware of an internet issue outside of our network preventing some customers from logging in to TC2000. We are investigating this issue and will post an update when we have more information.
- identified Aug 07, 2025, 02:37 PM UTC
We've identified the issue with our carrier and they are working to get it corrected.
- resolved Aug 07, 2025, 05:32 PM UTC
This incident has been resolved.
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