Resolved after 1 day 9 hours, affecting Tax API and Tax Dashboard and 1 more, on October 20, 2025.
Tax API functionality has been restored. Cost basis calculations are now processing successfully and we are processing the queue of impacted accounts. Experience within the Taxbit dashboard is still partially degraded as dependent services recover.
Affected components
Update timeline
- investigating Oct 20, 2025, 07:36 AM UTC
There is an outage with our cloud service provider (AWS) that is currently affecting many TaxBit services. We are investigating to identify the full impact and explore mitigation steps.
- investigating Oct 20, 2025, 06:00 PM UTC
Issues with our cloud service provider continue to impact portions of the platform. Our engineering teams are actively working to restore full functionality as quickly as possible. Some services may be slow or temporarily unavailable. Login to the Tax Dashboard has been restored. Pricing data is potentially delayed in the Accounting Suite.
- investigating Oct 20, 2025, 09:32 PM UTC
Tax API functionality has been restored. Cost basis calculations are now processing successfully and we are processing the queue of impacted accounts. Experience within the Taxbit dashboard is still partially degraded as dependent services recover.
- resolved Oct 21, 2025, 05:07 PM UTC
All functionality has been restored.
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