TaxBit incident

The issue is now resolved. All Eligibility data is up to date for all customers.

Minor

Resolved after 3 minutes, affecting Tax API and Tax Application, on October 16, 2026.

resolved Oct 16, 2026, 06:03 PM UTC

The issue is now resolved. All Eligibility data is up to date for all customers.

Started
Oct 16, 2026, 05:59 PM UTC
Resolved
Oct 16, 2026, 06:03 PM UTC
Duration
3m
Detected by Pingoru
Oct 16, 2026, 05:59 PM UTC

Affected components

Tax APITax Application

Update timeline

  1. investigating Oct 16, 2026, 05:59 PM UTC

    Starting at 10:06 AM PDT / 1:06 PM EDT, there is an issue regarding Eligibility calculations. The result is Eligibility data may be out of date for any new transactions starting at the above time. We have identified the issue and mitigated it. We are working quickly toward a full resolution.

  2. resolved Oct 16, 2026, 06:03 PM UTC

    The issue is now resolved. All Eligibility data is up to date for all customers.

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