Resolved after 9 hours 56 minutes, affecting US cluster and US2 cluster and 1 more, on February 23, 2026.
A fix has been applied and has stabilised login performance. Please test using a Private or Incognito Window. We will continue to monitor the status.
Affected components
Update timeline
- investigating Feb 23, 2026, 03:29 PM UTC
We are currently investigating an issue where SSO logins are intermittently failing. This is being actively tracked at https://statuspage.ibmcloudsecurity.com/. We will also post updates here as we have them.
- identified Feb 23, 2026, 03:43 PM UTC
The issue has been identified and a fix is being implemented.
- identified Feb 23, 2026, 03:44 PM UTC
We are continuing to work on a fix for this issue.
- investigating Feb 23, 2026, 05:33 PM UTC
We are continuing to monitor the progress at https://statuspage.ibmcloudsecurity.com/. At this time, only US region is still impacted.
- investigating Feb 23, 2026, 07:19 PM UTC
We are continuing to monitor the progress at https://statuspage.ibmcloudsecurity.com/. At this time, only US region is still impacted.
- investigating Feb 23, 2026, 09:55 PM UTC
Outage reportedly still affecting US clusters intermittently. Issue appears to be resolved for other clusters.
- monitoring Feb 24, 2026, 12:17 AM UTC
A fix has been applied and has stabilised login performance. Please test using a Private or Incognito Window. We will continue to monitor the status.
- resolved Feb 24, 2026, 01:26 AM UTC
This incident has been resolved.
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