Targetprocess Outage History

Targetprocess is up right now

Pingoru has recorded 50 incidents for Targetprocess: 21 in the last 12 months and 6 in the last 90 days.

Source: status.targetprocess.com

50incidents recorded
21last 12 months
6last 90 days
5 hourstypical duration
Incidents per month
024AprMayJunJulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct3%
Pingoru began tracking Targetprocess in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026411 of 720 (2%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202622 of 744 (0%)
August 202600 of 744 (0%)
September 2026412 of 720 (2%)
October 2026219 of 738 (3%)

Incidents, newest first

Minor October 5, 2026 Search service issue in EU2 cluster 18h 2m APAC cluster, EU2 cluster

Started Oct 05, 2026, 03:10 PM UTC· resolved Oct 06, 2026, 09:12 AM UTC

  1. investigating Oct 05, 2026, 03:10 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 05, 2026, 06:21 PM UTC

    We are continuing to investigate this issue. Newly created items are currently not appearing in search results. As a workaround, please use List View or access items directly using their URL: accountname.tpondemand.com/entity/{entityid}

  3. investigating Oct 05, 2026, 09:18 PM UTC

    We are continuing to investigate this issue and will provide updates to the incident as new information becomes available. Newly created items are currently not appearing in search results. As a workaround, please use List View or access items directly using their URL: accountname.tpondemand.com/entity/{entityid}

  4. investigating Oct 06, 2026, 05:01 AM UTC

    We are continuing to investigate this issue and will provide updates to the incident as new information becomes available. Newly created items are currently not appearing in search results. As a workaround, please use List View or access items directly using their URL: accountname.tpondemand.com/entity/{entityid}

  5. identified Oct 06, 2026, 07:53 AM UTC

    The root cause of the issue has been identified, and our engineering team is actively working on a fix. Newly created items may still not appear in search results temporarily. As a workaround, please use List View or access items directly using their URL: accountname.tpondemand.com/entity/{entityid} We will share another update once the fix is deployed.

  6. resolved Oct 06, 2026, 09:12 AM UTC

    The issue has been resolved, and search functionality is now fully restored. All newly created items should appear in search results as expected. We sincerely apologize for any inconvenience caused and appreciate your patience while we worked to address this.

Read the full incident report →

Major October 2, 2026 History event based Automation Rules are not triggered 41m EU2 cluster

Started Oct 02, 2026, 03:31 PM UTC· resolved Oct 02, 2026, 04:12 PM UTC

  1. investigating Oct 02, 2026, 03:31 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 02, 2026, 04:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 17, 2026 CSV Export functionality for Views is unavailable - US and APAC regions 20m APAC cluster, US cluster, US2 cluster, US3 cluster

Started Sep 17, 2026, 03:46 PM UTC· resolved Sep 17, 2026, 04:06 PM UTC

  1. investigating Sep 17, 2026, 03:46 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 17, 2026, 04:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 16, 2026 Automation rules are not getting triggered in US2 cluster for some accounts 3h 3m US3 cluster

Started Sep 16, 2026, 02:24 PM UTC· resolved Sep 16, 2026, 05:28 PM UTC

  1. investigating Sep 16, 2026, 02:24 PM UTC

    The Automation rules are not getting triggered for accounts hosted in US2 cluster, App 3 server. We are investigating the issue.

  2. investigating Sep 16, 2026, 02:49 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Sep 16, 2026, 04:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 16, 2026, 05:28 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 16, 2026 Salesforce Outage - Support Case Access Impacted 6h 9m APAC cluster, EU cluster, US cluster, EU2 cluster and 3 more

Started Sep 16, 2026, 10:03 AM UTC· resolved Sep 16, 2026, 04:12 PM UTC

  1. investigating Sep 16, 2026, 10:03 AM UTC

    We are currently experiencing an issue with Salesforce that is impacting our Support team’s ability to access and review customer cases.

  2. identified Sep 16, 2026, 11:14 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Sep 16, 2026, 12:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 16, 2026, 04:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 27, 2026 US Frontdoor authentication errors 41m US cluster, US2 cluster

Started Jul 27, 2026, 05:24 PM UTC· resolved Jul 27, 2026, 06:06 PM UTC

  1. investigating Jul 27, 2026, 05:24 PM UTC

    We are investigating an issue with the IBM Verify service which is resulting in failed authentication through Frontdoor.

  2. investigating Jul 27, 2026, 05:34 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 27, 2026, 05:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 27, 2026, 06:06 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice July 10, 2026 Intermittent login difficulty on IBM Support portal 1h 44m

Started Jul 10, 2026, 03:49 PM UTC· resolved Jul 10, 2026, 05:34 PM UTC

  1. monitoring Jul 10, 2026, 03:49 PM UTC

    The IBMid authentication service was experiencing issues that may prevent some customers from logging in to the IBM Support Portal (support.ibm.com). Customers who are still unable to login and have a critical Severity 1 issue that cannot wait for portal access to be restored should contact IBM Support directly by phone.

  2. resolved Jul 10, 2026, 05:34 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 27, 2026 Performance Degradation / General Slowness on EU2 cluster 1h 16m EU2 cluster

Started Apr 27, 2026, 08:08 AM UTC· resolved Apr 27, 2026, 09:24 AM UTC

  1. investigating Apr 27, 2026, 08:08 AM UTC

    We are currently investigating this issue.

  2. monitoring Apr 27, 2026, 08:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 27, 2026, 09:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 22, 2026 Targetprocess unavailable - US cluster 4h 13m US cluster

Started Apr 22, 2026, 12:41 PM UTC· resolved Apr 22, 2026, 04:55 PM UTC

  1. investigating Apr 22, 2026, 12:41 PM UTC

    We are actively investigating the issue. Further updates will be posted shortly.

  2. investigating Apr 22, 2026, 01:44 PM UTC

    We are still investigating the issue and will provide further updates as more information becomes available.

  3. investigating Apr 22, 2026, 02:45 PM UTC

    We are continuing to investigate the issue and believe it may be related to a network problem. Further updates will be provided as we learn more.

  4. monitoring Apr 22, 2026, 03:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 22, 2026, 04:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical April 16, 2026 Targetprocess Service Interruption on US cluster 4h 8m US cluster

Started Apr 16, 2026, 07:32 AM UTC· resolved Apr 16, 2026, 11:41 AM UTC

  1. investigating Apr 16, 2026, 07:32 AM UTC

    We are currently investigating this issue.

  2. investigating Apr 16, 2026, 09:31 AM UTC

    We are continuing to investigate the issue.

  3. monitoring Apr 16, 2026, 09:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 16, 2026, 11:41 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 14, 2026 Error Communicating with Custom Quick Filters & Solution Library 1h 23m APAC cluster, EU cluster, US cluster, EU2 cluster and 3 more

Started Apr 14, 2026, 06:24 PM UTC· resolved Apr 14, 2026, 07:48 PM UTC

  1. investigating Apr 14, 2026, 06:24 PM UTC

    We are currently investigating this issue.

  2. investigating Apr 14, 2026, 07:31 PM UTC

    We are continuing to investigate this issue.

  3. resolved Apr 14, 2026, 07:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 16, 2026 Performance degradation on EU2 cluster 4h 44m EU2 cluster

Started Mar 16, 2026, 08:09 AM UTC· resolved Mar 16, 2026, 12:53 PM UTC

  1. investigating Mar 16, 2026, 08:09 AM UTC

    We're currently investigating performance degradation of some of the Targetprocess services.

  2. monitoring Mar 16, 2026, 10:21 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 16, 2026, 12:53 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 23, 2026 Error Communicating with Custom Quick Filters 1h 23m APAC cluster, EU cluster, US cluster, EU2 cluster and 3 more

Started Feb 23, 2026, 08:31 PM UTC· resolved Feb 23, 2026, 09:54 PM UTC

  1. investigating Feb 23, 2026, 08:31 PM UTC

    Custom quick filters are currently not loading. A ticket has been opened for further investigation and we will post updates as we have them.

  2. monitoring Feb 23, 2026, 09:17 PM UTC

    We believe the issue blocking communication with the Custom Quick Filters has been resolved. We will monitor to confirm there are no further reports of the issue.

  3. resolved Feb 23, 2026, 09:54 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 23, 2026 Intermittent Issues with Frontdoor SSO 9h 56m US cluster, US2 cluster, US3 cluster

Started Feb 23, 2026, 03:29 PM UTC· resolved Feb 24, 2026, 01:26 AM UTC

  1. investigating Feb 23, 2026, 03:29 PM UTC

    We are currently investigating an issue where SSO logins are intermittently failing. This is being actively tracked at https://statuspage.ibmcloudsecurity.com/. We will also post updates here as we have them.

  2. identified Feb 23, 2026, 03:43 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Feb 23, 2026, 03:44 PM UTC

    We are continuing to work on a fix for this issue.

  4. investigating Feb 23, 2026, 05:33 PM UTC

    We are continuing to monitor the progress at https://statuspage.ibmcloudsecurity.com/. At this time, only US region is still impacted.

  5. investigating Feb 23, 2026, 07:19 PM UTC

    We are continuing to monitor the progress at https://statuspage.ibmcloudsecurity.com/. At this time, only US region is still impacted.

  6. investigating Feb 23, 2026, 09:55 PM UTC

    Outage reportedly still affecting US clusters intermittently. Issue appears to be resolved for other clusters.

  7. monitoring Feb 24, 2026, 12:17 AM UTC

    A fix has been applied and has stabilised login performance. Please test using a Private or Incognito Window. We will continue to monitor the status.

  8. resolved Feb 24, 2026, 01:26 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 23, 2026 We are currently experiencing some performance issue in EU2 cluster. We are currently investigating the issue. 7h 49m EU2 cluster

Started Feb 23, 2026, 08:52 AM UTC· resolved Feb 23, 2026, 04:41 PM UTC

  1. investigating Feb 23, 2026, 08:52 AM UTC

    We are currently investigating this issue.

  2. investigating Feb 23, 2026, 09:56 AM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 23, 2026, 10:53 AM UTC

    We applied database configuration optimizations on the cluster. Performance has improved, but some elevated wait times are still observed. Investigation and monitoring are ongoing.

  4. identified Feb 23, 2026, 12:33 PM UTC

    We have identified the cause as increased database query compilation time. Our engineering team is actively working on a fix and closely monitoring the EU2 cluster.

  5. identified Feb 23, 2026, 02:06 PM UTC

    The issue has been partially mitigated. Performance has improved, but some elevated wait times may still occur. Our team continues to investigate and closely monitor the situation.

  6. monitoring Feb 23, 2026, 03:19 PM UTC

    The issue has now been fully mitigated after the required measures were applied. We will continue to closely monitor system performance.

  7. resolved Feb 23, 2026, 04:41 PM UTC

    Performance has been stable for the past two hours, and the incident is now considered resolved.

Read the full incident report →

Critical February 10, 2026 Targetprocess unavailable 19m APAC cluster, EU cluster, US cluster, EU2 cluster and 3 more

Started Feb 10, 2026, 02:08 PM UTC· resolved Feb 10, 2026, 02:28 PM UTC

  1. investigating Feb 10, 2026, 02:08 PM UTC

    We are investigating the issue.

  2. resolved Feb 10, 2026, 02:28 PM UTC

    The incident has been resolved - Targetprocess Functioning as Expected

Read the full incident report →

Minor January 26, 2026 Performance degradation on US cluster 1d 6h US cluster

Started Jan 26, 2026, 03:45 PM UTC· resolved Jan 27, 2026, 09:47 PM UTC

  1. investigating Jan 27, 2026, 10:51 AM UTC

    We are investigating a performance issue due to high system load, which is causing delays in some system components.

  2. monitoring Jan 27, 2026, 02:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jan 27, 2026, 07:15 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jan 27, 2026, 09:47 PM UTC

    No performance issues observed today - the incident is resolved.

Read the full incident report →

Critical January 9, 2026 Targetprocess Service Interruption-We are currently experiencing a 500 error for accounts hosted on the Dublin (EU2) cluster. 57m EU2 cluster

Started Jan 09, 2026, 08:10 AM UTC· resolved Jan 09, 2026, 09:07 AM UTC

  1. investigating Jan 09, 2026, 08:10 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 09, 2026, 08:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 09, 2026, 09:07 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 1, 2025 Slowness and delays in receiving live updates 5h 11m US cluster

Started Dec 01, 2025, 04:38 PM UTC· resolved Dec 01, 2025, 09:50 PM UTC

  1. investigating Dec 01, 2025, 04:38 PM UTC

    We are currently investigating the issue

  2. monitoring Dec 01, 2025, 08:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 01, 2025, 09:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 30, 2025 Report service is unavailable on US and US2 clusters 3h 35m US cluster, US2 cluster

Started Oct 30, 2025, 01:57 PM UTC· resolved Oct 30, 2025, 05:33 PM UTC

  1. investigating Oct 30, 2025, 01:57 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 30, 2025, 02:57 PM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 30, 2025, 03:56 PM UTC

    We are continuing to investigate this issue.

  4. resolved Oct 30, 2025, 05:33 PM UTC

    The fix has been applied and the issue is now resolved.

Read the full incident report →

Minor October 20, 2025 Global Application Access Disruption 18h 39m

Started Oct 20, 2025, 10:27 AM UTC· resolved Oct 21, 2025, 05:06 AM UTC

  1. investigating Oct 20, 2025, 10:27 AM UTC

    We are currently monitoring a widespread technical issue that is impacting access to several major applications globally. As a result, you may experience difficulty creating support cases through the IBM Support portal. If you are unable to create a case, please contact us via the Apptio Support hotline: https://www.ibm.com/support/pages/node/7174438

  2. monitoring Oct 20, 2025, 10:50 AM UTC

    The issue has been acknowledged by AWS, and they have been working to resolve: https://health.aws.amazon.com/health/status Latest is that the issue has been fully mitigated, though they continue to work towards a full resolution.

  3. monitoring Oct 20, 2025, 12:52 PM UTC

    We are continuing to monitor for any further issues. AWS continue to work towards a full resolution, and we appear to be experiencing no impact.

  4. resolved Oct 21, 2025, 05:06 AM UTC

    This incident has been resolved

Read the full incident report →

Minor September 18, 2025 Automation Rules execution is slow for accounts in US2 15h 30m US2 cluster

Started Sep 18, 2025, 08:30 PM UTC· resolved Sep 19, 2025, 12:00 PM UTC

  1. investigating Sep 19, 2025, 10:25 AM UTC

    We are currently investigating this issue.

  2. resolved Sep 19, 2025, 01:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 18, 2025 Report service is unavailable on APAC cluster 5m APAC cluster

Started Sep 18, 2025, 02:02 PM UTC· resolved Sep 18, 2025, 02:07 PM UTC

  1. investigating Sep 18, 2025, 02:02 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 18, 2025, 02:07 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 27, 2025 Automation Rules are not being executed for certain accounts hosted on the Portland (US2) cluster. 33m US2 cluster

Started Aug 27, 2025, 02:51 PM UTC· resolved Aug 27, 2025, 03:25 PM UTC

  1. investigating Aug 27, 2025, 02:51 PM UTC

    We are currently investigating the issue.

  2. resolved Aug 27, 2025, 03:25 PM UTC

    The issue has been fixed, affected service should work as expected.

Read the full incident report →

Minor August 21, 2025 Automation Rules are not being executed on EU2(Dublin Datacentre) 31m EU2 cluster

Started Aug 21, 2025, 09:36 AM UTC· resolved Aug 21, 2025, 10:08 AM UTC

  1. investigating Aug 21, 2025, 09:36 AM UTC

    We are currently investigating the issue.

  2. resolved Aug 21, 2025, 10:08 AM UTC

    The issue has been fixed, affected service should work as expected.

Read the full incident report →