Targetprocess incident

We are facing performance issues with some of the accounts hosted on EU2(Dublin Datacentre). Our team is actively working on resolving this

Resolved after 16 hours 1 minute, affecting EU2 cluster, on August 19, 2025.

monitoring Aug 19, 2025, 03:07 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Aug 19, 2025, 11:30 AM UTC
Resolved
Aug 20, 2025, 03:32 AM UTC
Duration
16h 1m
Detected by Pingoru
Aug 19, 2025, 11:30 AM UTC

Affected components

EU2 cluster

Update timeline

  1. investigating Aug 19, 2025, 11:30 AM UTC

    We are currently investigating this issue.

  2. investigating Aug 19, 2025, 12:33 PM UTC

    We are continuing to investigate this issue.

  3. investigating Aug 19, 2025, 01:37 PM UTC

    We are continuing to investigate this issue.

  4. investigating Aug 19, 2025, 02:44 PM UTC

    We are continuing to investigate this issue.

  5. investigating Aug 19, 2025, 02:45 PM UTC

    We are continuing to investigate this issue.

  6. monitoring Aug 19, 2025, 03:07 PM UTC

    A fix has been implemented and we are monitoring the results.

  7. resolved Aug 20, 2025, 03:32 AM UTC

    This incident has been resolved.

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