Tactiq incident
Sign-in by magic link is slower than usual | O login por link da web está mais lento do que o normal
Resolved after 13 hours 54 minutes, affecting Web Application and APIs (app.tactiq.io), on April 14, 2025.
The issue has been resolved, thank you for your patience. --- O problema foi resolvido, obrigado pela sua paciência.
Affected components
Update timeline
- identified Apr 14, 2025, 06:29 AM UTC
Users who sign in by emailed magic links have been experiencing long waits to receive their sign-in link. We have identified the issue and it is being actively worked on. --- Usuários que acessam por meio de links enviados por e-mail têm enfrentado longas esperas para receber o link de acesso. Identificamos o problema e estamos trabalhando ativamente para solucioná-lo.
- identified Apr 14, 2025, 06:32 AM UTC
We are continuing to work on a fix for this issue.
- identified Apr 14, 2025, 10:14 AM UTC
We’ve identified an issue causing delays in emails triggered by user actions, including sign-in magic links. If you're waiting for a sign-in email or another notification, it may take longer than usual to arrive. We have identified the issue and it is being actively worked on. --- Identificamos um problema que causa atrasos em e-mails acionados por ações do usuário, incluindo links mágicos de login. Se você estiver aguardando um e-mail de login ou outra notificação, pode demorar mais do que o normal para chegar. Identificamos o problema e estamos trabalhando ativamente nele.
- resolved Apr 14, 2025, 08:23 PM UTC
The issue has been resolved, thank you for your patience. --- O problema foi resolvido, obrigado pela sua paciência.
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