Tactiq incident

Zoom Browser transcription is not starting

Resolved after 6 hours 7 minutes, affecting Tactiq Transcription for Zoom, on September 21, 2026.

resolved Sep 22, 2026, 04:04 AM UTC

This issue has been resolved. If you were affected, update your extension to pick up the fix: - Go to chrome://extensions (or edge://extensions on Edge) - Turn on Developer mode, top right - Click Update - Check that Tactiq shows 3.1.7035, then reload any open meeting tabs

Started
Sep 21, 2026, 09:57 PM UTC
Resolved
Sep 22, 2026, 04:04 AM UTC
Duration
6h 7m
Detected by Pingoru
Sep 21, 2026, 09:57 PM UTC

Affected components

Tactiq Transcription for Zoom

Update timeline

  1. identified Sep 21, 2026, 09:57 PM UTC

    We have identified the issue. Our team is working on a fix.

  2. monitoring Sep 21, 2026, 11:09 PM UTC

    The fix is live in Tactiq extension version 3.1.7035. If you were affected, update your extension to pick up the fix: - Go to chrome://extensions (or edge://extensions on Edge) - Turn on Developer mode, top right - Click Update - Check that Tactiq shows 3.1.7035, then reload any open meeting tabs

  3. monitoring Sep 21, 2026, 11:09 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Sep 22, 2026, 04:04 AM UTC

    This issue has been resolved. If you were affected, update your extension to pick up the fix: - Go to chrome://extensions (or edge://extensions on Edge) - Turn on Developer mode, top right - Click Update - Check that Tactiq shows 3.1.7035, then reload any open meeting tabs

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