Tactiq incident

Zoom Meetings Not Transcribing For Some Users | Zoom ミーティングでトランスクリプトをセーブできません。

Resolved after 2 days 1 hour, affecting Tactiq Transcription for Zoom, on July 7, 2025.

resolved Jul 09, 2025, 11:17 PM UTC

The issue has been resolved in the latest extension version. If you are not updated automatically please see this article in our help centre: https://help.tactiq.io/articles/5337954-how-to-manually-update-the-extension-to-the-latest-version --- この問題は最新の拡張機能バージョンで解決されています。自動更新されない場合は、ヘルプセンターのこちらの記事をご覧ください:https://help.tactiq.io/articles/5337954-how-to-manually-update-the-extension-to-the-latest-version

Started
Jul 07, 2025, 09:46 PM UTC
Resolved
Jul 09, 2025, 11:17 PM UTC
Duration
2d 1h
Detected by Pingoru
Jul 07, 2025, 09:46 PM UTC

Affected components

Tactiq Transcription for Zoom

Update timeline

  1. investigating Jul 07, 2025, 09:46 PM UTC

    Transcripts are not being captured for meetings in Zoom web for some users. We are currently investigating. --- 一部のユーザーにおいて、Zoomウェブクライアントを使用してミーティングのトランスクリプトをセーブできません。現在調査中です。

  2. identified Jul 08, 2025, 01:52 AM UTC

    We have identified the issue and are working on a solution. --- 問題を特定し、解決に取り組んでいます。

  3. monitoring Jul 08, 2025, 02:54 PM UTC

    A fix has been approved at Chrome Web Store and your Tactiq should update automatically. We will continue to monitor the situation.

  4. resolved Jul 09, 2025, 11:17 PM UTC

    The issue has been resolved in the latest extension version. If you are not updated automatically please see this article in our help centre: https://help.tactiq.io/articles/5337954-how-to-manually-update-the-extension-to-the-latest-version --- この問題は最新の拡張機能バージョンで解決されています。自動更新されない場合は、ヘルプセンターのこちらの記事をご覧ください:https://help.tactiq.io/articles/5337954-how-to-manually-update-the-extension-to-the-latest-version

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