Resolved after 1 hour, affecting Document Submission Service, on March 31, 2026.
Syncrofy experienced a brief service interruption on March 31 between approximately 6:15 PM and 7:15 PM EST. The issue has since been fully resolved. If any transfers during that time did not complete successfully and were not resolved through automatic retry, we recommend re-initiating them. If you have any questions, please feel free to reach out to our Support Team and we'll be happy to assist.
Affected components
Update timeline
- resolved Apr 01, 2026, 01:32 PM UTC
Syncrofy experienced a brief service interruption on March 31 between approximately 6:15 PM and 7:15 PM EST. The issue has since been fully resolved. If any transfers during that time did not complete successfully and were not resolved through automatic retry, we recommend re-initiating them. If you have any questions, please feel free to reach out to our Support Team and we'll be happy to assist.
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