Switchio incident

Unplanned Outage of ANZ Worldline Acquiring Host

Resolved after 28 minutes, affecting ANZ Worldline Acquiring Host, on July 14, 2026.

postmortem Jul 14, 2026, 02:51 AM UTC

Short-term unavailability caused by scheduled maintenance on the Monet+ side.

Started
Jul 14, 2026, 02:22 AM UTC
Resolved
Jul 14, 2026, 02:51 AM UTC
Duration
28m
Detected by Pingoru
Jul 14, 2026, 02:22 AM UTC

Affected components

ANZ Worldline Acquiring Host

Update timeline

  1. investigating Jul 14, 2026, 02:22 AM UTC

    We are currently experiencing an unplanned service outage in production that might affect you. Our technical teams are actively working to resolve the issue. Internal ticket MONET+ TSGCTCNAG-939895

  2. monitoring Jul 14, 2026, 02:51 AM UTC

    We are pleased to inform you that the system outage previously communicated has been resolved. We will monitor it.

  3. resolved Jul 14, 2026, 02:51 AM UTC

    We are pleased to confirm that the system outage was fully mitigated.

  4. postmortem Jul 14, 2026, 02:51 AM UTC

    Short-term unavailability caused by scheduled maintenance on the Monet+ side.

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